Cases

Other ORM agencies refused to work with his link as they thought that it was impossible to remove information from the resource. They found that the site positioned itself as a real opposition to scam companies and individuals, and advocated the freedom of speech and convictions, and claimed that no information has ever been deleted from the website.

We got down to work on the project for 2 months period. During the first month, we searched for information and ways of solution. We found a person who helped us to contact the website administration of this resource. We entered into negotiations with the website administration and the owner of the site. But we didn’t write them in the context of the article deletion; we started with writing them and offering a partnership. At first, they were aggressive and told us to leave them alone, but we didn’t stop, we waited.

We wrote them again and again, and within two weeks, we established proper relationships and only then told them about our problem with the article. For a week, they were thinking it over, so we didn’t meet the deadline, and the client was worried. They put an outrageous price for removing the information. It took us a week more to negotiate the price, and the client called us every day to clear up the situation. Finally, we agreed, and the article and all other information about the client posted on the website were deleted forever.

This case proves that patience and the right negotiating technique make it possible to remove a negative article even from the most complex complaint websites.

There were lots of moderators on this forum; each topic was moderated by 5-6 of them. By a stroke of luck, our review was moderated by only one person.

We entered into negotiations with him and discussed various topics. We tried to ask him whether it was possible to remove the article from the forum? He said, “Yes,” he could do it, but would never do it because he didn’t want to do it, so we waited and continued corresponding. And one day, we found out that he was a professional snowboarder and had a video channel. We asked him what he thought about a new HERO6 GoPro. He said that he was dreaming of getting it, but he didn’t have enough money.

We asked: “So, if we give you this gift, will you be able to help us with the article removal?” The moderator was happy, and we closed the deal. The review and the comments were removed, and the client was happy. This case shows that a thorough search of information about the target person can provide fascinating and helpful results.