Practical Tips on How to Delete a Yelp Review Once and for All

Practical tips revealing how to delete Yelp reviews less painfully.

Yelp is a review platform with a particular policy in regards to its reviewers and their opinion. As it treasures its community, any removal of the photo, video, or other posted content is undesirable. Yelp’s focus is to support users with their opinions. Moreover, Yelp never takes sides in conflict situations.

All that makes this review site hard to handle regarding negative comments and their removal from the platform. When it’s harmful to your reputation and business, can Yelp reviews be removed? Yes! Even though handling this issue seems complicated, in this article, you will find practical tips revealing how to delete Yelp reviews less painfully and learn how much it costs to remove a Yelp review with professional help.

Table of contents

• How to Delete a Yelp Review Without Complications
• What to Do If You Can’t Delete Yelp Review?
• Build an Attractive Image on Yelp

How to Delete a Yelp Review Without Complications

There is a certain algorithm to follow when you search how to remove negative Yelp reviews. Depending on the review content, you can take the following actions to improve the situation.

Reaching Out to Yelp Support

You may find false or incorrect information in the review, which is unpleasant and can harm your reputation. It refers to certain situations:

• There is a conflict of interest from the reviewer’s side – for example, if a reviewer is a former employee, a competitor’s representative, or hired to post negative reviews.
• The review does not describe personal consumer experience and relies on someone else’s story or another business is plagiarized or disputes other reviews on Yelp.
• The review contains inappropriate content, such as private data, hate, or threatening speech.

So, how to remove a Yelp review if it is false or inappropriate? The easiest way is to contact moderators directly with a specific request. And there are particular instructions for businesses and regular Yelp users on how to get a Yelp review removed.

1. Business owners should report a review in their business accounts. Select the necessary review and find the three dots “More Options” button. Click it and select “Report a review.”
2. Yelp users also need to locate a review, click the flag icon, and select the “Report a review” option.

Generally, Yelp moderators will take around seven days to examine the situation and check if the review adheres to the platform guidelines.

General Guidelines

If the review violates the following terms, then it will be removed by moderators.

• The posted content should be relevant and include consumer experience. Any other ideas, such as political issues and practices of employment, are considered irrelevant.
• No inappropriate content is allowed – for instance, threats, hate speeches, harassment, etc.
• Avoid any conflict of interest. The reviews should include objective information. A reviewer cannot write about his business, competitors, employees, and so on. Asking customers to write reviews is strictly forbidden.
• The posted content should be unique and mustn’t contain any personal information.

Unless the reported review is written following those requirements, it will be deleted. After seven days from your request, you’ll receive a notification with the outcome. However, it is only up to moderators to decide; therefore, the review may remain on the site.

Court Order

It would be a different situation if you received a court order forcing Yelp to delete the specific defamatory review you previously reported. In this case, you should apply to the Yelp Support service and fill in the contact form mentioning your email address, case number applicable to your report, and a message describing your request.

What to Do If You Can’t Delete Yelp Review?

While the mechanics of removing negative Yelp reviews are simple, you may not always succeed. In such a scenario, contacting the reviewer is a viable solution that allows you to transform negative into positive.

Public Responding

If it is impossible to delete a negative review on Yelp with moderators’ help, you should try to respond publicly. It is a good option to improve your image, as you will demonstrate your readiness to solve issues and improve to meet customers’ needs and expectations.

To leave a public comment, do the following:

1. Find the needed review and click on the “Add Public Comment” button.
2. Type in your text and click “Preview” to check if everything looks ok.
3. After the final check, click “Post Comment.”
4. The three dots to the right of the comment give an option to edit or delete your comment if necessary.

Besides, here are a few valuable tips for using public comments successfully.

• Respond to all reviews, both positive and negative
• Personalize your comments
• Post comments on time
• Treat reviewers with respect and stay calm
• Use an easy comment formula: express your thanks for feedback + mention positive aspects of the review + comment on the problems and solutions + invite them to use your product again or continue the discussion through direct messages.

Direct Messaging

If you wish to contact the reviewers privately or wish to find out more details about their experience, then there is another option – a direct message.

To do so, find the relevant review and click on the Send Direct Message button. Then, enter the necessary text and press send. But remember to use the tips and formula mentioned above.

Can’t Curb Yelp Reviews Yourself? Get Expert Assistance from Reputation America

If you fail to deal with a negative review yourself or have no time to communicate with Yelp reviewers or moderators, then expert assistance is for you. Our reputation experts are well aware of how to delete Yelp reviews easily and quickly. They know all the shortcuts and sophisticated strategies of approaching reviewers.

With our 10+ years of experience in negotiations, we can easily determine the reviewers’ motivation and apply the appropriate psychological tricks to get the post deleted. We shared our insights with our proprietary solution Respondart that can take 360-degree care of your reviews, from replying to positive ones and mitigating conflicts to attracting new opinions.

How Much Does It Cost to Remove a Yelp Review?

At Reputation America, we know how delicate and important it is to delete a negative review from Yelp. Therefore, in every case, we prepare a customized strategy considering the personality, story, and attitude of the reviewer. So, we know exactly how to delete a Yelp review.

If you wish to find out how much it costs to remove a Yelp review, our approximate price is $650 USD. But it depends on the difficulty and amount of work. It includes the comprehensive service from exploring the situation to building a proper strategy with a guaranteed removal.

Build an Attractive Image on Yelp

It is not impossible to remove an unpleasant review from Yelp. However, it requires certain knowledge of the platform’s peculiarities. It is better to reach experts for help to save money and time. They will take care of your issue and deliver guaranteed results to improve your image on Yelp.